Quality & Compliance Policy

Defining the benchmarks of international export quality from Turkey to the world.

20+

Years Experience

40+

Countries Served

120+

Products Tested

Compromises

Why Trust Ismar

Uncompromising Quality at Every Step

Zero Contamination

Every batch undergoes strict contamination checks before production begins.

Batch-Tested

Sensory, chemical and microbiological testing on every single production run.

ISO Certified

ISO 9001 & ISO 22000 quality management and food safety systems in place.

Halal Compliant

Full Halal certification ensuring compliance for partners worldwide.

Performance

Quality Metrics That Matter

Raw Material Purity

99.8%

Every ingredient passes multi-layer contamination screening before entering production.

On-Time Delivery

98.5%

Consistent logistics performance across 40+ export destinations worldwide.

Batch Pass Rate

99.2%

Near-perfect first-pass quality approval across all production lines.

Client Satisfaction

97.6%

Based on annual partner surveys and return order frequency analysis.

Our Foundation

Four Pillars of Quality Excellence

Production Excellence

Every Ismar-branded food product meets strict sensory and nutritional benchmarks from the source.

Purity StandardsTomato pastes, oils, and sauces are manufactured with zero contamination risk.

Freshness GuaranteeBatch-tested raw materials sourced from sustainable local Turkish farmers.

Industrial Hardware Integrity

Our industrial kitchen equipment undergoes rigorous stress testing for professional kitchens.

Durability TestsCorrosion resistance and electrical safety checks for all hardware products.

Global SpecsCompliance with international voltage and industrial safety regulations.

Certifications & Compliance

We operate under international safety certifications for complete partner confidence.

ISO 9001 & 22000Rigorous quality management systems and food safety protocols.

Halal CertificationStrict adherence to Halal production standards for our partners worldwide.

Continuous Improvement

Quality is not a destination — it is a journey of constant refinement.

R&D InvestmentModern technologies to refine processes and reduce waste continuously.

Enhanced ProfilesImproving the flavor and durability across our entire product catalog.

Quality Journey

From Source to Your Shelf

Raw Material

Sourced from certified Turkish suppliers

Lab Testing

Sensory, chemical & microbiological analysis

Production

ISO-compliant manufacturing process

Quality Audit

Final batch inspection & certification

Global Export

Shipped to 40+ countries worldwide

Verified Standards

International Certifications

ISO 9001

Quality Management System

ISO 22000

Food Safety Management

HACCP

Hazard Analysis Compliant

Halal

Certified Production

CE Marked

Industrial Hardware Safety

100% Quality Guarantee on Every Shipment

Every Ismar Export product is backed by our unconditional quality promise. If any product fails to meet our published specifications, we replace it — no questions asked.

Verified

Our Promise to Every Partner

Quality is not a destination; it is a journey. Ismar Export invests in R&D and modern technologies to refine our processes, reduce waste, and enhance the flavor and durability profile of our entire catalog.

"We don't just meet international standards — we set them. Every product bearing the Ismar name represents decades of expertise and an unwavering commitment to excellence."

— Ismar Export Quality Division

Common Questions

Frequently Asked Questions

What certifications does Ismar Export hold?

We hold ISO 9001 (Quality Management), ISO 22000 (Food Safety), HACCP (Hazard Analysis), Halal certification, and CE marking for industrial equipment. All certifications are renewed annually through independent auditing bodies.

How are your products tested before export?

Every production batch undergoes a three-stage quality check: raw material verification, in-process monitoring, and final product testing. This includes sensory evaluation, chemical composition analysis, and microbiological screening before any shipment is approved.

Can you provide lab reports and technical data sheets?

Absolutely. We provide full lab analysis reports, COA (Certificate of Analysis), and technical specification sheets for every product upon request. Contact our quality department via the form below for immediate access.

What happens if a product doesn't meet specifications?

We stand behind our 100% Quality Guarantee. If any delivered product fails to meet the published specifications, we offer a full replacement at no additional cost. Our goal is zero-defect partnerships built on trust and transparency.

Do you offer private label / OEM quality control?

Yes. For private label and OEM partners, we follow the same rigorous quality pipeline plus any additional specifications you require. We can customize testing protocols, packaging standards, and documentation to match your brand requirements.

Quality Documentation